Privacy Policy

Last updated: 27 October 2026

This policy explains what personal information Cafe De Laila (Commercio Solutions) collects when you use cafedelaila.com, and how we use it.

1. What we collect

• Order details: your name, phone number, delivery address, landmark and any notes you add.
• Payment information: payments are handled by our payment partner. We receive only a payment confirmation and reference number. We do not see or store your card, bank or UPI details.
• Basic technical data: your device may save your cart on your own phone so it is not lost if you close the page. Our hosting provider may keep standard security logs.

2. How we use it

• To prepare and deliver your order, and to contact you about it.
• To share your name, phone number and address with our delivery partner, only so they can deliver your order.
• To handle refunds, complaints and questions.
• To meet legal and tax requirements, such as keeping billing records.

3. What we do not do

• We do not sell or rent your personal information to anyone.
• We do not send you promotional messages unless you agree to receive them.

4. Who we share it with

Only with partners who help us run the service: our payment partner, our delivery partner, our point-of-sale (billing) system and our website hosting provider. They may use it only for that purpose.

5. How long we keep it

We keep order records for as long as needed for delivery, support and the period required by tax and accounting law.

6. Your choices

You can ask us to see, correct or delete your personal information, except records we must keep by law. Write to us at commercio.solutions@gmail.com.

7. Security

The website uses a secure (HTTPS) connection, and payments are processed by a regulated payment partner. No system is completely secure, but we take reasonable steps to protect your information.

8. Contact

Grievance Officer: Sohaib Khan, commercio.solutions@gmail.com